You are here :

RG System, from startup to market leader

Grégory Cladéra
Our value proposition

Vision & philosophy

Offer an alternate solution on the ITSM market

Given the fact that existing solutions were either comprehensive - but expensive and difficult to use - or free - but lacked features and were still not that easy to use - we decided to launch 10 years ago an alternate RMM solution, web based, intuitive, user-friendly and affordable.
The evolution of the ITSM market and the current digital transition that have profoundly changed the IT infrastructure manager activity also led us to a three sided analysis that reinforced our motivation. There are still way too many different tools to answer the growing needs of the IT departments that not only lack human resources but also are forced to deal with increasingly hybrid IT infrastructures: the need for simplicity has never been so true.

Make IT Easy!

We believe in simplicity, generalization and accessibility of IT tools. Who said an IT management software had to be complex to be efficient? And that's the cliché we decided to fight against when we launched RG System in 2008.
10 years later, our motivation remains the same. We still want to offer MSPs, integrators and software developers like us a solution that will make their daily activity easier and that will enable them to focus on the high added-value projects they care about.

Our values


That's the imagination and the innovation showed by RG System founders that enable us today to offer our customers a reliable solution that stands out thanks to its challenging and groundbreaking technological choices.


RG System, it's a human adventure that keeps on existing throughout the years, and it's today a team of 20 bonded people who are all working together to achieve the same goal, no matter the expertise of each one of them. #TeamRG


To be happy to wake up in the morning is great. To be happy to wake up to go to work is priceless. And that's this enthusiasm that motivates us every day to outdo ourselves to offer our clients an irreproachable and qualitative solution.


Be attentive and collect your needs enable us to deliver high quality solution, service and user experience.


Agility, RG's true DNA, is our vehicle for growth that allow us to go fast, question our choices and develop our solution at the pace of our customers needs.


OK, that might sound a bit weird in a professional environment but at RG, we love each other! #TeamRG4Ever

The RG Team

Alix Dauban RG System


Digital Acquisition Manager

Art enthusiast, she is amazed every day by a painting or the beauty of Mother Nature.
"What a beautiful sunset!"
Arnaud Dequatremare RG System


MSP Specialist

As an epicurian, Arnaud likes wine tasting, good rhums and obviously French food. He enjoys playing sports and still practises Rugby.LinkedIn
Arnaud Lopez RG System


Product Manager & PO

Technologies and startup lover, he dedicates his life creating beautiful products you will love! #toomuchRGloveLinkedIn
Benoit Boivin RG System


Developer & Scrum Master

Keen on new technologies, video games and bananas. Actually he is a robot but shh, don't tell him...
Benoit Balzola RG System



Huge Francis Cabrel fan, owns a big dog whose favorite hobby is to eat any socks he can find.
Christophe BENNOURINE RG System


Web Developer

"Saw light, came in." This curious man is also a fan of Zelda III: big up to the teenagehood of our collaborator Benoît!
Edouard Cole RG System



The man who knows it all, who helps everyone and most of all who is responsible for your Dashboard quality #God
Estèphe Bouvet RG System



Young cinephile, this artist's soul also loves philosophy, zetetic and role-playing!
Frank FIDANZA RG System



Huge Wolverine fan, balltrap lover and passionate coder. To slow down his coffee consumption is one of his good resolutions for this year :)
Gregory Cladera RG System



""Freedom has a price, it is known as Success!". Well, he also is The Boss, and he plays tambourin... Not kidding...
Jessica Sanchez RG System


Support Technician

True film lover, she loves the authenticity of VO movies and makes movie theaters her second home!
Joachim Gueriche RG System


MSP Specialist

Huge soccer fan! Thinks that if you want to reach you goals, you focus on the means, not on the excuses to fail.
Julie Colomby RG System


Marketing Officer

Lives in a world of Care Bears where kitten are sooo cute and thinks she is the last beer drinker unicorn alive...
Julien FRANCOUAL RG System


EMEA Sales Specialist

Likes good whisky, reading and philosophizing. Especially when it comes to answering the eternal question: "why?"
Laurent Casse RG System


ISV Manager

Fan of Clash of Clans and Game of Thrones, Laurent is also a sporty daddy who loves to have drinks with his friends!
Matthieu HULEUX RG System


Customer Technical Coordinator

"Ch'ti", father of two children, he is also a guitarist and pianist. He loves jazz, blues & rock and and loves to hang out with a wine.LinkedIn
Maxime BERTRAND RG System


Web Developer

Unconditional fan of first generation pokémon, he loves music and Kotaro Oshio, a Japanese guitarist that nobody knows...
Nadine Pilote RG System


Office Manager

Freshly arrived in France, "unlike many French people", makes his colleagues smile with his "too Quebecois" expressions! LinkedIn
Pierre Tarradas RG System


Global Sales Manager

Loves adrenaline, spending good time with friends, listen to Lenny Kravitz but most of all have a glass of red wine while eating cheese!
Quentin DREYER RG System



Likes beer, Escapes Games and riddles of all kinds. No doubt, it's an RG's collaborator :D
Rémi Pascaud RG System



Super Dad, unconditional Doctor Who fan and failed underwater hunter (fishes are so grateful buddy...).
Sebastien Geay RG System



While being keen on binge watching, this old Kid Chameleon likes to revitalize himself with his family in a lost corner of the countryside.
Sebastien Seguier RG System


Support Manager

Unconditional fan of The Walking Dead who wishes he could travel through time to go and see what the future looks like.
Soizic PERRAIS RG System


Test, acceptance and validation manager

surf fan, she likes have her hair in the wind and follow her favorite photographers on Instagram
Tiffany Vissouze RG System



Guitar player and gamer, challenges anyone to Mortal Kombat while being the flower that brightens up our world full of dev!
Tommy Sanch RG System


MSP Specialist

Not underage (quite unexpectedly), soccer player, Catalan and proud of it! Likes beer - like any basic RG colleague - and to party!
Veronica Harbuz RG System


Sales Assistant

Behind this fighter there is a "yogi girl" who loves to philosophize about the world around her!
Virgile Cabane RG System



LOL player, like to have beers with friends and when he gets tired after a long day coding, starts imitating any kind of accents!

You have a project?

Our team answers your questions

+33 411 934 200 EMAIL US
We use technical cookies to ensure the proper functioning of the site, we also use cookies subject to your consent to collect statistics visit.
Click below on & laquo; ACCEPT & raquo; to accept the deposit of all cookies or on & laquo; CONFIGURE & raquo; to choose which cookies require your consent will be registered (statistical cookies), before continuing your visit to the site. Show more
Cookie management

Cookies are text files stored by your browser and used for statistical purposes or for the operation of certain identification modules for example.
These files are not dangerous for your device and are not used to collect personal data.
This site uses cookies of identification, authentication or load-balancing not requiring prior consent, and audience measurement cookies requiring your prior consent in application of the texts governing the protection of personal data.
You can configure the setting up of these cookies by using the settings below.
We inform you that if you refuse these cookies certain functionalities of the site can become unavailable.
Google Analytics is a tool for measuring audience.
The cookies deposited by this service are used to collect statistics of anonymous visits in order to measure, for example, the number of visitors and page views.
This data are used to follow the popularity of the site, to detect possible navigation problems, to improve its ergonomics and the user experience.
Information close
Over the past few weeks, we've been paying a close attention to the spread of the ongoing COVID-19 pandemic.
The latest sanitary measures taken by the French government have led us to adjust our work processes.

We have implemented every necessary actions to ensure the continuity of our services and answer your needs the best we can.

All of our team members are working from home now to protect themselves and our customers, and we remain available on every regular communication channels:
- Helpdesk Europe: +33 411 803 715
- Helpdesk North America: +1 (888) 539-4209
- Office: +33 411 934 200 
- Message via our website 
- Chat via your Dashboard 

Take care of you and your family!