RG System, from startup to market leader
Vision & philosophy
Offer an alternate solution on the ITSM market
Given the fact that existing solutions were either comprehensive - but expensive and difficult to use - or free - but lacked features and were still not that easy to use - we decided to launch 10 years ago an alternate RMM solution, web based, intuitive, user-friendly and affordable.
The evolution of the ITSM market and the current digital transition that have profoundly changed the IT infrastructure manager activity also led us to a three sided analysis that reinforced our motivation. There are still way too many different tools to answer the growing needs of the IT departments that not only lack human resources but also are forced to deal with increasingly hybrid IT infrastructures: the need for simplicity has never been so true.
Make IT Easy!
We believe in simplicity, generalization and accessibility of IT tools. Who said an IT management software had to be complex to be efficient? And that's the cliché we decided to fight against when we launched RG System in 2008.
10 years later, our motivation remains the same. We still want to offer MSPs, integrators and software developers like us a solution that will make their daily activity easier and that will enable them to focus on the high added-value projects they care about.
That's the imagination and the innovation showed by RG System founders that enable us today to offer our customers a reliable solution that stands out thanks to its challenging and groundbreaking technological choices.
RG System, it's a human adventure that keeps on existing throughout the years, and it's today a team of 20 bonded people who are all working together to achieve the same goal, no matter the expertise of each one of them. #TeamRG
To be happy to wake up in the morning is great. To be happy to wake up to go to work is priceless. And that's this enthusiasm that motivates us every day to outdo ourselves to offer our clients an irreproachable and qualitative solution.
Be attentive and collect your needs enable us to deliver high quality solution, service and user experience.
Agility, RG's true DNA, is our vehicle for growth that allow us to go fast, question our choices and develop our solution at the pace of our customers needs.
OK, that might sound a bit weird in a professional environment but at RG, we love each other! #TeamRG4Ever
Digital Acquisition Manager
Art enthusiast, she is amazed every day by a painting or the beauty of Mother Nature.
"What a beautiful sunset!"
As an epicurian, Arnaud likes wine tasting, good rhums and obviously French food. He enjoys playing sports and still practises Rugby.LinkedIn
Product Manager & PO
Technologies and startup lover, he dedicates his life creating beautiful products you will love! #toomuchRGloveLinkedIn
Developer & Scrum Master
Keen on new technologies, video games and bananas. Actually he is a robot but shh, don't tell him...
Huge Francis Cabrel fan, owns a big dog whose favorite hobby is to eat any socks he can find.
"Saw light, came in." This curious man is also a fan of Zelda III: big up to the teenagehood of our collaborator Benoît!
The man who knows it all, who helps everyone and most of all who is responsible for your Dashboard quality #God
Young cinephile, this artist's soul also loves philosophy, zetetic and role-playing!
Huge Wolverine fan, balltrap lover and passionate coder. To slow down his coffee consumption is one of his good resolutions for this year :)
""Freedom has a price, it is known as Success!". Well, he also is The Boss, and he plays tambourin... Not kidding...
True film lover, she loves the authenticity of VO movies and makes movie theaters her second home!
Huge soccer fan! Thinks that if you want to reach you goals, you focus on the means, not on the excuses to fail.
Lives in a world of Care Bears where kitten are sooo cute and thinks she is the last beer drinker unicorn alive...
EMEA Sales Specialist
Likes good whisky, reading and philosophizing. Especially when it comes to answering the eternal question: "why?"
Fan of Clash of Clans and Game of Thrones, Laurent is also a sporty daddy who loves to have drinks with his friends!
Customer Technical Coordinator
"Ch'ti", father of two children, he is also a guitarist and pianist. He loves jazz, blues & rock and and loves to hang out with a wine.LinkedIn
Unconditional fan of first generation pokémon, he loves music and Kotaro Oshio, a Japanese guitarist that nobody knows...
Freshly arrived in France, "unlike many French people", makes his colleagues smile with his "too Quebecois" expressions! LinkedIn
Global Sales Manager
Loves adrenaline, spending good time with friends, listen to Lenny Kravitz but most of all have a glass of red wine while eating cheese!
Likes beer, Escapes Games and riddles of all kinds. No doubt, it's an RG's collaborator :D
Super Dad, unconditional Doctor Who fan and failed underwater hunter (fishes are so grateful buddy...).
While being keen on binge watching, this old Kid Chameleon likes to revitalize himself with his family in a lost corner of the countryside.
Unconditional fan of The Walking Dead who wishes he could travel through time to go and see what the future looks like.
Test, acceptance and validation manager
surf fan, she likes have her hair in the wind and follow her favorite photographers on Instagram
Guitar player and gamer, challenges anyone to Mortal Kombat while being the flower that brightens up our world full of dev!
Not underage (quite unexpectedly), soccer player, Catalan and proud of it! Likes beer - like any basic RG colleague - and to party!
Behind this fighter there is a "yogi girl" who loves to philosophize about the world around her!
LOL player, like to have beers with friends and when he gets tired after a long day coding, starts imitating any kind of accents!
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Our team answers your questions
Over the past few weeks, we've been paying a close attention to the spread of the ongoing COVID-19 pandemic.
The latest sanitary measures taken by the French government have led us to adjust our work processes.
We have implemented every necessary actions to ensure the continuity of our services and answer your needs the best we can.
All of our team members are working from home now to protect themselves and our customers, and we remain available on every regular communication channels:
- Helpdesk Europe: +33 411 803 715
- Helpdesk North America: +1 (888) 539-4209
- Office: +33 411 934 200
- Message via our website
- Chat via your Dashboard
Take care of you and your family!